SPG's Commitment to Excellence Lifestyle is a program of services, amenities and activities exclusive to all Simpson Property Group residents. It is a collection of conveniences designed to make your day less complicated. It is countless small courtesies that add quality to life. It is a way to stay in touch and to stay in shape. It is a means for meeting people, making plans and maybe even mastering a few new challenges.
Commitment to Excellence
Since 1948, Simpson Property Group's goal has been to provide superior customer satisfaction and quality apartment living. With this in mind, we make the following commitments to our residents:
Professional Management
Because you are our number one priority, we employ only professionally trained management and maintenance employees to serve your apartment needs.
30-Day Satisfaction Guarantee
Enjoyment of your new home and community is important to us. If you are not satisfied with your apartment home during the first 30 days of residency, you may cancel your lease. Certain restrictions apply.
Deposit Refund Upon Lease Renewal
After living in your apartment home for one year, you may request in writing that half your refundable apartment deposit be refunded when your new lease is signed.
Transferable Deposits To Other SPG Communities
Should you need to move before your lease expires due to a job transfer, or at the end of your lease term, your apartment deposit may be transferable to any participating community in Arizona, California, Colorado, Georgia, Kentucky, New Mexico, New York, North Carolina, Oregon, South Carolina, Texas, Virginia or Washington.
24-Hour Emergency Maintenance
To show our dedication to service, we provide 24-hour emergency maintenance.
Lifestyle Services
Our communities provide many convenient services designed to give you more free time to do the things you enjoy! As always, please ask your Community Manager for more details on all programs.
