Schedule a Tour at The Madison Apartments

Schedule an in-person tour or connect with our leasing team for a virtual tour, the choice is yours. Either way, we'll walk you through everything that makes The Madison stand out: resort-inspired amenities, beautifully-designed floor plans, and a location steps from Short Pump Town Center, Short Pump Crossing, and the best of Henrico. You can also explore select homes and amenities on your own time through our 360° Virtual Tour Gallery.

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Future Neighbor Feedback

I've been living at Madison Apartments for over 9 years, and my recent lease renewal was one of the smoothest experiences I've had. Kevin Figueroa, the new Community Manager, was professional, responsive, and a pleasure to work with. He communicated clearly, answered all my questions promptly, and made the entire renewal process simple and hassle-free. It's great to see someone who is approachable, organized, and genuinely committed to providing excellent service to residents. Wishing Kevin all the best in his new role, and I look forward to continuing to call Madison Apartments home.

Google 1 month ago
Rohan Nesarikar

I want to thank consultant Ramon Gardner. Even when problems arose during our stay, he was able to calm us with his smile and kind words. He is a good worker and a wonderful person. My husband said he is the best worker he knows. Ramon is a ray of light for us. We are from Ukraine, and people like him are like psychologists for us! We are very grateful to him for everything! We are happy that we lived here for three years!

Google 1 month ago
Tetiana

Overall, the apartments are good. The downsides are that there has been quite a bit more trash on the property, and the stairways in the building entrances are dirty.

Google 1 month ago
Taras Baranyuk

I had an outstanding experience working with Ramon Gardner. From the very beginning, his attentiveness and willingness to help stood out. He provided exceptional service before, during, and even after the leasing process, making sure every question was answered and every concern was addressed promptly. Ramon was professional, knowledgeable, and genuinely cared about making the experience as smooth and stress-free as possible. He kept me informed every step of the way, communicated clearly, and went above and beyond to ensure everything was handled efficiently. It’s rare to find someone who continues to provide the same level of support even after the lease has been signed, but Ramon did exactly that. His dedication to excellent customer service made the entire process enjoyable and gave me complete confidence that I made the right decision. If you’re looking for a leasing consultant who truly cares about his clients and consistently exceeds expectations, I highly recommend Ramon Gardner. He is an incredible asset to the team, and I couldn’t be happier with the service he provided. Thank you, Ramon, for making this such a positive experience!

Google 1 month ago
Wesley Salonga

We had have some issues with the maintenance of our apartment. Ramon and Miranda helped us with all the process. If you are interested in moving in, I highly recommend to look for Ramon, he is very kind and always willing to help. He has been very supportive and patient with us.

Google 1 month ago
Fernanda Rocha

The apartments are amazing

Google 1 month ago
Naz

We love the community and the people are really friendly. The community leasing office folks are one of the friendliest people we've met, actually!! It's always been a pleasant experience so far! I'd like to give a shout out to Ramon, who provided us with the best information and kindness everytime we had an issue or even when we just wanted to casually drop by the leasing office! The only issue I have is that, we moved in around November.. and probably because it was during festival periods, we had a few minor issues, like microwave door handle and washing machine being broken etc, which took a month or 2 to get looked at. But overall it was and is a very good experience for us!

Google 1 month ago
Lakshmi Kausalya Kavuri

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Our Awards

A-List 2023
Excellence in Customer Service
A-List 2020
Excellence in Customer Service

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