Privacy Policy
Effective July 1, 2020
Our Commitment to Privacy
This privacy policy (the “Privacy Policy”) of Simpson Housing LLLP (collectively, with its subsidiaries and affiliates, “Simpson,” “we,” “us” or “our”) describes our privacy practices regarding information we collect from persons or entities in the United States (“you” or “your”) who access our websites found at www.SimpsonHousing.com and www.SimpsonPropertyGroup.com and all affiliated URLs pointing to the aforementioned websites (the “Site”), as well as persons or entities in the United States who provide information by phone, text message, e-mail, in-person, or by other means either directly to us or to our vendors, affiliates, or business partners.
The Information We Collect
The categories of ”Personal Information” we collected within the past twelve months through this website, online lease applications, and in-person at our rental locations may include but is not limited to your name, email addresses, phone numbers, postal addresses, zip codes, social security numbers, driver’s license numbers, dates of birth, financial information (collected only from lease applicants for the purpose of evaluating creditworthiness), and other information which you may voluntarily submit to us through forms or surveys within the Site, by phone, by e-mail, in person, or otherwise to us or to our vendors and affiliates.
You may choose not to provide your Personal Information as a Site visitor by turning off cookies, or by not entering any Personal Information on the Site or otherwise communicating that information to us. However, you may not be able to use certain services and features if those services and features require Personal Information in order to function. In general, some Personal Information about you is required for you to rent housing, submit an inquiry, or take advantage of other interactive services.
Additionally, we collect information through “cookies.” Cookies are small strings of text that our Site sends to your browser and which then stores them on your computer's hard drive. These small files allow us to improve the user experience on our site. You can read more about how we use cookies, as well as Personal Information, below.
The Purposes for which We Use Your Information
Personal Information:
In general, the Personal Information you voluntarily provide to us is used to help us communicate with you. For example, we use Personal Information to contact users to inform them of community events, respond to questions or online reviews, and solicit feedback.
We also use your Personal Information to
- establish, manage and terminate business relations with you;
- provide the services you have chosen;
- respond to your comments or requests for information;
- protect us against error, fraud, theft and damage to our goods and property;
- enable us to comply with applicable law or regulatory requirements; and
- protect our legal rights or property or other customers.
Cookies
In order to personalize and enhance your experience on our Site, we also may collect information through "cookies." Our cookies allow us to personalize your experience on our Site, make your visit more convenient, and understand how you and others are using our Site so that we can improve your experience on the Site. We use cookies to identify repeat visitors to our Site and to determine the paths visitors take on our Site. We also use cookies to determine whether you visited our Site from a particular Internet link or advertisement. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Site.
How We Share Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for us, such as the vendors that manage our email and text message communications, a survey vendor, a vendor that communicates community updates and events, a vendor that manages applications and background checks, and a web developer.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.
We may disclose any Personal Information about you if we are required to do so by law, or if we believe that such action is necessary to: (1) fulfill a government request; (2) conform with the requirements of the law or legal process; (3) protect or defend our legal rights or property, including the Site; or (4) in an emergency to protect the health and safety of the Site’s users or the general public.
Children Under the Age of 13
Our Site is not intended for children under the age of 13. No one under age 13 may provide any information to us through or on the Site. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Site or through any of its features, register for an account on the Site, or use any of the interactive features of the Site or provide any information about yourself to us. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the e-mail listed below.
Do Not Track Signals
Some browsers have a Do Not Track (DNT) feature that lets you tell websites that you do not want your online activities tracked. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, ad networks, plug-in providers, and other web services you encounter while browsing to stop tracking your activity via cookies or other tracking technologies. Our Site does not respond to DNT signals at this time.
California Residents
If you are a California resident, you have a right to request:
- That we disclose categories of personal information we have collected about you
- The categories of third-party sources from which we have collected your personal information
- That we not sell your personal information
- That we disclose to you Simpson’s business or commercial purpose(s) for collecting your personal information
- A list of categories of third-parties with whom we have shared your personal information
- That, subject to exceptions, we delete any personal information we have collected from you
California Residents may request this information:
- in writing by contacting us by mail at Privacy c/o Simpson Housing, LLLP, 7601 E. Technology Way, Suite 600, Denver, CO 80237
- by phone at: #844-281-8444
- by email at privacy@simpsonhousing.com
In your request, please attest to the fact that you are a California resident and provide a current California address for your response. Please allow up to thirty (30) days for a response. We will respond to two requests per California resident per calendar year.
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How We Protect Your Personal Information
We protect your information from potential security breaches by implementing certain physical, administrative and technological security measures including encryption, firewalls and secure socket layer technology.
However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Opt-Out of Communications
You have the right at any time to opt out of receiving future emails from us. When we send a communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each e-mail. Please note, however, that we may still contact you via e-mail to respond to your requests or in connection with services that you have selected. If you have questions about the Personal Information we have about you, or wish to modify or delete it, please contact privacy@simpsonhousing.com.
Links to Other Websites
As part of our website services, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Who May Use This Website
This website is designed for users from the United States. Users from other countries are advised not to disclose personal information unless such users consent to and agree to have their information used as set forth in this Privacy Policy, rather than under the laws of their home country. You should not submit any personal information via this website unless you consent to and agree to be bound by this Privacy Policy and by the laws of the United States.
How to Contact Us
Should you have other questions or concerns about this privacy policy, please send us an email at privacy@simpsonhousing.com. Please note: Only inquiries regarding Simpson Housing LLLP’s Privacy Policy can be answered via this address.
Your Consent and Policy Changes
Please read this entire Privacy Policy carefully. By using the Site or by otherwise providing information to us, you expressly consent, without qualification, to the collection, use and disclosure of information, including personal information, as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site.
Simpson may amend this Privacy Policy from time to time. Should this Privacy Policy be modified in any way, the new Privacy Policy and its effective date will be posted to the Site. As we may make changes from time to time without notifying you, we suggest that you periodically review the Privacy Policy. By using the Site and/or submitting Personal Information after the effective date of any modification to the Privacy Policy, you expressly consent, without qualification, to the collection, use and disclosure of information, including Personal Information, as described in the new Privacy Policy. For this reason, we encourage you to review this page each time you submit Personal Information.
