Privacy Policy

Effective 3 May 2017

Our Commitment to Privacy

This privacy policy (the “Privacy Policy”) of Simpson Housing LLLP (collectively, with its subsidiaries and affiliates, “Simpson,” “we,” “us” or “our”) describes our privacy practices regarding information we collect from persons or entities in the United States (“you” or “your”) who access our websites found at and and all affiliated URLs pointing to the aforementioned websites (the “Site”), as well as persons or entities in the United States who provide information by phone, text message, e-mail, in-person, or by other means either directly to us or to our vendors, affiliates, or business or marketing partners.


The Information We Collect

We collect “Non-Personal Information” and “Personally Identifiable Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.  Personally Identifiable Information includes your name, email addresses, phone numbers, postal addresses, zip codes, financial information, and other information which you may submit to us through forms or surveys within the Site, by phone, by e-mail, in person, or otherwise to us or to our partners, vendors and affiliates. You may choose not to provide your Personally Identifiable Information by not entering it on the Site or otherwise communicating that information to us; however, you may not be able to use certain services and features if those services and features require Personally Identifiable Information in order to function. In general, some Personally Identifiable Information about you is required for you to rent housing, submit an inquiry, or take advantage of other interactive services.

Children Under the Age of 13

Our Site is not intended for children under the age of 13.  No one under age 13 may provide any information to us through or on the Site. We do not knowingly collect Personally Identifiable Information from children under 13. If you are under 13, do not use or provide any information on the Site or through any of its features, register for an account on the Site, or use any of the interactive features of the Site or provide any information about yourself to us. If we learn that we have collected or received Personally Identifiable Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the e-mail listed below.

The Way We Use Information

Personally Identifiable Information:

In general, the Personally Identifiable Information you provide to us is used to help us communicate with you.  For example, we use Personal Information to contact users to inform them of community events,respond to questions or online reviews, and solicit feedback. We also use your Personally Identifiable Information tomanage and develop our business and operations; establish, manage and terminate business relations with you; provide the services you have chosen; respond to your comments or requests for information; protect us against error, fraud, theft and damage to our goods and property; enable us to comply with applicable law or regulatory requirements; and protect our legal rights or property or other customers.

Non-Personal Information

In general, we use Non-Personal Information to help us improve our services and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. Non-Personal Information is not used with, or linked to, any Personally Identifiable Information.

How We Share Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share your Personally Identifiable Information with third parties without your consent. We do share Personally Identifiable Information with vendors who are performing services for us, such as the vendors that manage our email and text message communications, a survey vendor, a vendor that communicates community updates and events, a vendor that manages applications and background checks, and a web developer.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personally Identifiable Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

We may disclose any Personally Identifiable Information or Non-Identifying Information about you if we are required to do so by law, or if we believe that such action is necessary to: (1) fulfill a government request; (2) conform with the requirements of the law or legal process; (3) protect or defend our legal rights or property, including the Site; or (4) in an emergency to protect the health and safety of the Site’s users or the general public.


In order to personalize and enhance your experience on our Site, we also may collect information through "cookies." Cookies are small strings of text that are sent by our Site to your browser and then stored by your browser on your computer's hard drive. Our cookies allow us to personalize your experience on our Site, make your visit more convenient, and understand how you and others are using our Site so that we can improve your experience on the Site. We use cookies to identify repeat visitors to our Site and to determine the paths visitors take on our Site. We also use cookies to determine whether you visited our Site from a particular Internet link or advertisement. We do not use cookies that store personally identifiable information or associate cookie information with personally identifiable information you may provide us. You may refuse the use of cookies by selecting the appropriate settings on your browser.  Please note that by doing so, you may not be able to use the full functionality of the Site.

Do Not Track Signals

Some browsers have a Do Not Track (DNT) feature that lets you tell websites that you do not want your online activities tracked.  When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, ad networks, plug-in providers, and other web services you encounter while browsing to stop tracking your activity via cookies or other tracking technologies. Our Site does not respond to DNT signals at this time.

California Residents

If you are a California resident and have an established business relationship with us (for example, if you have a login account), you can request a notice disclosing the categories of information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request such a notice, please submit your request to us at the mailing address noted below. Please allow 30 days for a response to your request.

If you are a California resident under 18 years old and have an account with us or have linked to us through social media, you can request that we remove content or information that you have posted to our website or other online services. Note that fulfilment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user), but we will use all reasonable efforts to ensure that we honor your request. To request removal of information, please email or call us using the contact information below.


We protect your information from potential security breaches by implementing certain physical, administrative and technological security measures including encryption, firewalls and secure socket layer technology.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By using our Service, you acknowledge that you understand and agree to assume these risks.


You have the right at any time to opt out of receiving future emails from us.  When we send a communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each e-mail. Please note, however, that we may still contact you via e-mail to respond to your requests or in connection with services that you have selected. If you have questions about the Personally Identifiable Information we have about you, or wish to modify or delete it, please contact [email protected]


As part of our website services, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

How to Contact Us

Should you have other questions or concerns about this privacy policy, please send us an email at [email protected] Please note: Only inquiries regarding Simpson Housing LLLP’s Privacy Policy can be answered via this address.

Your Consent and Policy Changes

Please read this entire Privacy Policy carefully.  By using the Site or by otherwise providing information to us, you expressly consent, without qualification, to the collection, use and disclosure of information, including personal information, as described in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site.


 Simpson may amend this Privacy Policy from time to time.  Should the Privacy Policy be modified in any way, the new Privacy Policy and its effective date will be posted to the Site.  As we may make changes from time to time without notifying you, we suggest that you periodically review the Privacy Policy.  By using the Site and/or submitting Personally Identifiable Information after the effective date of any modification to the Privacy Policy, you expressly consent, without qualification, to the collection, use and disclosure of information, including Personally Identifiable Information, as described in the new Privacy Policy. For this reason, we encourage you to review this page each time you submit Personally Identifiable Information.


Some photos are for representation purposes only. Information subject to error, change or deletion.

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