Contact Promenade Park

Get In Touch!

Call Us

Call our community phone number at 704.286.0932.

Address

11115 Shadow Grove Cir
Charlotte, NC 28277
Get Directions

Office Hours

Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

Tour Parking

Parking is located in front of the clubhouse.

Emergency Maintenance Requests

For emergency maintenance requests, please call 704.321.7226 to reach the on-call team.

Future Neighbor Feedback

I had the good fortune of working with Erika Snyder during my visit to The Promenade Park Apartments and Townhomes. In addition to her warm, approachable, and affable personal style, Erika was HIGHLY knowledgeable about the property and the consummate professional. If I am fortunate to become a tenant in this wonderful community, it will be because of Erika. I only hope that the other representatives are as thorough and kind as Erika because The Promenade is "something special." I can say that with confidence and without reservation because I have explored over a dozen properties and The Promenade is hands down, at the top of the list. It doesn't feel like an apartment "complex" it feels like a community of homes. This point was underscored by a few tenants I encountered during my tour who spoke, unsolicited, about how much they loved the community. And when I saw the model unit, it became clear why. I can personally recommend the Promenade Park Apartments and Townhomes in general, and Erika Snyder in particular. She's special!

Google 1 month ago
K Nasheed

My tour with Erika was amazing.She was very sweet and kind, she explained everything to us and we definitely enjoy our tour. It's definitely a beautiful community that I definitely will be making my new home. 🏡

Google 1 month ago
Tester Hemphill

I highly recommend this complex. The territory is exceptionally well-kept and clean, making it a pleasure to walk around. It offers a very comfortable and welcoming environment for families with children. Furthermore, any maintenance requests or appliance issues inside the apartment are handled promptly and efficiently.

Google 1 month ago
VN

Super!!!

Google 1 month ago
афина тв

The property’s entrance is gorgeous and makes you feel excluded off of the busy main road. Leasing office has a beautiful opening and view to their pool.

Google 1 month ago
Hyrum Turo

Jade was most helpful, patient, knowledgeable,kind and professional. A great asset to the company.

Google 1 month ago
KELP

I absolutely love living here! The entire complex is always spotless and so well taken care of—it makes coming home feel peaceful and welcoming. It’s also wonderfully quiet, which I really appreciate after a long day. The staff goes above and beyond with customer service, and any time I’ve had a maintenance request, it’s been handled quickly and professionally. The outdoor spaces are beautiful and make the property feel like a little retreat right outside my door. Honestly, I couldn’t imagine living anywhere else. This place truly sets the standard for apartment living.

Google 1 month ago
Kara

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Our Awards

A-List 2026
Excellence in Customer Service
A-List 2025
Excellence in Customer Service
Platinum A-List Award 2024
Excellence in Customer Service

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Charlotte apartment homes - Promenade Park resident clubhouse