Sincerely, Simpson

With April well under way, we are proud to once again shine a spotlight on the incredible individuals who keep our communities thriving—our onsite teams. On Wednesday, April 16, 2025, we celebrate Onsite Teams Appreciation Day, a special industry-wide occasion to recognize the dedication, professionalism, and daily impact of our onsite team members.

From leasing consultants and maintenance technicians to community managers and assistants, these team members go above and beyond to provide exceptional service, maintain beautiful living spaces, and create a true sense of community.

As we commemorate this day, let us take a moment to recognize the myriad of ways in which onsite teams enrich our lives and communities:

• Exceptional Customer Service: Onsite teams are the frontline ambassadors of apartment communities, providing residents with unparalleled customer service and support. Whether assisting with leasing inquiries, addressing maintenance concerns, or organizing community events, these individuals go above and beyond to ensure resident satisfaction.

• Maintenance Excellence: From routine repairs to emergency situations, maintenance technicians play a crucial role in ensuring the safety, comfort, and functionality of apartment homes. Their expertise and quick response times are essential in maintaining the quality of life for residents.

• Community Engagement: Onsite teams foster a sense of belonging and community spirit by organizing events, activities, and initiatives that bring residents together. These efforts contribute to the creation of vibrant and inclusive communities where residents can connect, socialize, and forge meaningful relationships.

• Commitment to Sustainability: Many onsite teams are at the forefront of sustainability initiatives, implementing environmentally friendly practices and promoting eco-conscious living among residents. From energy-efficient upgrades to recycling programs, their efforts contribute to building a greener future for all.

• Adaptability and Resilience: Throughout periods of uncertainty and change, onsite teams have demonstrated remarkable adaptability and resilience. Whether implementing new safety protocols, embracing technology to streamline operations, or finding innovative solutions to emerging challenges, these professionals have proven their ability to thrive in dynamic environments.

For 22 consecutive years, our onsite teams have paved the way for Simpson Housing earning the A List Award—an achievement that reflects their unwavering commitment to service, excellence, and resident satisfaction. Their dedication at the community level continues to set the standard and drive our company’s reputation for quality living experiences. At Simpson Housing, our onsite teams embody our core values of integrity, service, collaboration, accountability, and inclusivity. Their efforts are central to delivering the high standards of care and comfort you expect—and we invite you to join us in celebrating them!

Here are a few meaningful ways you can show your appreciation:

• Stop by the office on April 16 to say a heartfelt thank you.

• Share a kind word or a note of gratitude to let the team know they’re valued.

• Tell them how their work has made a difference in your experience as a resident.

Your appreciation means so much to our teams, and your participation helps make this celebration even more meaningful. Thank you for helping us recognize and honor the hardworking individuals who make our communities feel like home.

Happy Onsite Teams Appreciation Day!