Contact Passport Apartments Herndon

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Get In Touch!

Call Us

Call our community phone number at 571.520.5445.

Address

13455 Sunrise Valley Dr
Herndon, VA 20171
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Office Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM

Tour Parking

The main entrance and future resident parking for the leasing office is off Sunrise Valley Drive, directly across from the Homewood Suites.

Emergency Maintenance Requests

For emergency maintenance requests, please call 571.449.5195 to reach the on-call team.

Future Neighbor Feedback

My experience with Passport Apartments has been excellent. Nate has guided me through the entire process and addressed all my concerns, accommodating me whenever possible. He communicates openly, follows up when needed, and remembers important details. Nate, you were exceptional thank you! I also had a brief interaction with the female colleague who works alongside him during my move-in, and she was fantastic as well. Friendly, helpful, and professional. I'm excited to settle in and make this place my home!

Google 1 month ago
Alex Gamboa

The current management has been making steady improvements in service and communication.

Google 1 month ago
Srinu Bhaskar

Diana at the leasing office was so helpful during my tour to lease journey.

Google 1 month ago
Vishuka Mathur

Very happy with the apartment. Nate Kandil was great with us in all the process, very helpful and responsive. I am very happy with this new experience living here. Thank you guys !

Google 1 month ago
Arturo Izarra

We’ve had a great experience living here! The community is well-maintained, peaceful, and the management team is always responsive and helpful. Maintenance requests are handled quickly, and the overall atmosphere makes it feel like home. A special thanks to TJ and Needi for always helping us out and making the entire experience smooth and stress-free. Their professionalism, kindness, and willingness to assist really stand out and make a big difference for residents. Highly recommend this apartment community to anyone looking for a comfortable and welcoming place to live!

Google 1 month ago
Leela Prasad

Really enjoying living at Passport Apartments! The gym, pool, and other amenities are always clean and well maintained. The monthly community events are thoughtfully organized and are a great way to meet people and make friends. The community feels very safe, with easy access to nearby stores and essentials. The management team is also very helpful and responsive whenever any issues come up. Overall, it’s been a great living experience so far.

Google 1 month ago
Priyank Gupte

I enjoy the resident events. Very nice building and area to live. Maintenance and cleanliness are excellent. Neighbors are generally friendly and enjoyable to chat with.

Google 1 month ago
Nachiket Kawitkar

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Our Awards

A-List 2025
Excellence in Customer Service
A-List 2024
Excellence in Customer Service
Best in Class Award 2023
Ellis Customer Experience Best in Class Award

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