Schedule A Tour
Office Hours
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
The main entrance and future resident parking for the leasing office is off Sunrise Valley Drive, directly across from the Homewood Suites.
Emergency Maintenance Requests
For emergency maintenance requests, please call 571.449.5195 to reach the on-call team.
Nothing but great things to say about our experiences with Passport Apartments. The wonderful staff, amenities, and residents made it a great experience for us! Highly recommend.
1 months ago
My experience at The Passport Apartments has been nothing short of outstanding, thanks to the exceptional team led bythe Manager Kerri and her team Fatima, and Corey. Their dedication to providing top-tier customer service is truly commendable. They are always prompt in answering and returning ... Read more
1 months ago
This is a great community--my family and I love it. We've been here for a year now and just renewed our lease for a second term. As a mom to young children, I feel very safe living here. My three year-old loves waving to everybody in the office each time we pass by and they always all smile and... Read more
1 months ago
I have been a resident of Passport Apartments for over two years now, so I feel that I've given a substantial amount of time to thoroughly provide an honest review. Overall, my experience at this apartment community has been favorable. I have not encountered any major issues with the property ... Read more
2 months ago
I have been residing here at Passport for a couple of months now, and have enjoyed every moment of it! From the moment I walked into the leasing office for the first time, up until I got my keys, and still thereafter - the customer service handed to me was and has been superb… especially all of... Read more
2 months ago
I came here for a visit, and it was an amazing time! I got to know the area very well and the front office staff was super kind, taking the time to show me around the complex and helping me out whenever I needed it. Even though I applied and got accepted, and had to cancel the application at th... Read more
2 months ago
I’m giving Passport Apartments 5/5 and this is my own first apartment experience. Corey was extremely nice, professional and made sure I got everything that I need upon move in day. While living here any issues in my unit I had I could count on giving the front desk a call and maintenance or wh... Read more
2 months ago
The reviews displayed on our website represent positive customer experiences. Reviews are selectively published to showcase customer satisfaction and may not represent the full range of customer feedback received.
The reviews displayed on our website represent positive customer experiences. Reviews are selectively published to showcase customer satisfaction and may not represent the full range of customer feedback received.
Excellence in Customer Service
Ellis Customer Experience Best in Class Award
Excellence in Customer Service
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