Contact Passport Apartments Herndon

Decorative Pattern

Get In Touch!

Call Us

Call our community phone number at 571.520.5445.

Address

13455 Sunrise Valley Dr
Herndon, VA 20171
Get Directions

Office Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM

Tour Parking

The main entrance and future resident parking for the leasing office is off Sunrise Valley Drive, directly across from the Homewood Suites.

Emergency Maintenance Requests

For emergency maintenance requests, please call 571.449.5195 to reach the on-call team.

Future Neighbor Feedback

What made me decide to move to Passport was the staff before the apartment. Now, don't get me wrong, the apartments are very nice indeed, but the staff are extremely nicer. They say a good customer service is the heart of the business and Passport shows it.

Google 1 month ago
Starr W.

These are modern apartments with easy walking distance to innovation station. I really like the dual vanity in the master bath and the walk-in shower. Many apartments also have balconies. Plus they respond to most work orders really fast here.

Google 1 month ago
Gina Carr

We visited the Passport Apartments and had the pleasure of working with Nate Kandil. Nate was so patient, kind, supportive and extremely knowledgeable about the building and the intracies of this dwelling. He was an amazing asset and a tremendous credit to his organization.

Google 1 month ago
Cylene Jackson

I had a great experience working with Diana during my move-in process. She was incredibly helpful and responsive from start to finish. She answered all of my questions, kept me informed every step of the way, and made the entire process smooth and stress-free. Her friendly attitude and willingness to help made a big difference. Thank you, Diana, for making my move-in such a positive experience!

Google 1 month ago
manish chowdary

Diana has been absolutely amazing throughout our entire application and move in process! She truly goes above and beyond and has made everything feel so easy and stress free. Any time I send an email or have a question, she responds incredibly quickly and is always helpful, kind, and attentive. What stands out most is that Diana genuinely seems to care about the residents and making sure we’re happy and taken care of. Her responsiveness and willingness to help have made such a difference for us. This has honestly been one of the best apartment experiences I’ve ever had, and Diana is a huge reason why. We’re so grateful for everything she has done for us!

Google 1 month ago
maria abanto

Very happy with the apartment. Nate was great with us in all the process, very helpful and responsive. I am very happy with this new experience living here. Thank you guys !

Google 1 month ago
Arturo Izarra

Visitor Parking The Visitor parking situation is challenging and hard to have our visitors park in the designated areas.

RentCafe 1 month ago
Mark V.

Follow Us On Social

Our Awards

A-List 2025
Excellence in Customer Service
A-List 2024
Excellence in Customer Service
Best in Class Award 2023
Ellis Customer Experience Best in Class Award

Find Us Online

Herndon VA apartments - Passport Apartments exterior