Contact Passport Apartments Herndon

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Get In Touch!

Call Us

Call our community phone number at 571.520.5445.

Address

13455 Sunrise Valley Dr
Herndon, VA 20171
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Office Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM

Tour Parking

The main entrance and future resident parking for the leasing office is off Sunrise Valley Drive, directly across from the Homewood Suites.

Emergency Maintenance Requests

For emergency maintenance requests, please call 571.449.5195 to reach the on-call team.

Future Neighbor Feedback

I had a great experience working with Diana during my move-in process. She was incredibly helpful and responsive from start to finish. She answered all of my questions, kept me informed every step of the way, and made the entire process smooth and stress-free. Her friendly attitude and willingness to help made a big difference. Thank you, Diana, for making my move-in such a positive experience!

Google 1 month ago
manish chowdary

Diana has been absolutely amazing throughout our entire application and move in process! She truly goes above and beyond and has made everything feel so easy and stress free. Any time I send an email or have a question, she responds incredibly quickly and is always helpful, kind, and attentive. What stands out most is that Diana genuinely seems to care about the residents and making sure we’re happy and taken care of. Her responsiveness and willingness to help have made such a difference for us. This has honestly been one of the best apartment experiences I’ve ever had, and Diana is a huge reason why. We’re so grateful for everything she has done for us!

Google 1 month ago
maria abanto

Very happy with the apartment. Nate was great with us in all the process, very helpful and responsive. I am very happy with this new experience living here. Thank you guys !

Google 1 month ago
Arturo Izarra

My experience with Passport Apartments has been excellent. Nate has guided me through the entire process and addressed all my concerns, accommodating me whenever possible. He communicates openly, follows up when needed, and remembers important details. Nate, you were exceptional thank you! I also had a brief interaction with the female colleague who works alongside him during my move-in, and she was fantastic as well. Friendly, helpful, and professional. I'm excited to settle in and make this place my home!

Google 1 month ago
Alex Gamboa

The current management has been making steady improvements in service and communication.

Google 1 month ago
Srinu Bhaskar

Diana at the leasing office was so helpful during my tour to lease journey.

Google 1 month ago
Vishuka Mathur

We’ve had a great experience living here! The community is well-maintained, peaceful, and the management team is always responsive and helpful. Maintenance requests are handled quickly, and the overall atmosphere makes it feel like home. A special thanks to TJ and Needi for always helping us out and making the entire experience smooth and stress-free. Their professionalism, kindness, and willingness to assist really stand out and make a big difference for residents. Highly recommend this apartment community to anyone looking for a comfortable and welcoming place to live!

Google 1 month ago
Leela Prasad

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Our Awards

A-List 2025
Excellence in Customer Service
A-List 2024
Excellence in Customer Service
Best in Class Award 2023
Ellis Customer Experience Best in Class Award

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Herndon VA apartments - Passport Apartments exterior