From all of us at Simpson Housing, thank you to our residents for helping make this year’s REACT survey a success. We’re excited to share the results and announce our prize drawing winners!
With a 47.3% response rate, we’re busy reviewing all the feedback we received during the survey and sincerely thank all our residents who took the time to fill it out. We use resident feedback to gain insight into what we're doing well and also when creating strategies on how to improve. This is valuable feedback adne why Simpson has participated in the REACT survey, conducted by CEL & Associates, Inc., for over 20 years!
We're thrilled to announce that 63 communities were awarded the 2025 A List Award for Customer Service Excellence! This award recognizes communities that achieve 'Best In The Industry' rating for providing the highest level and quality of customer service. And they are...
🏅Platinum A List Customer Service Excellence Award
Listed in alphabetical order.
- 2125 Yale
- Auden Apartments
- Cascade Summit Apartments
- Hartley Flats
- LaVida Apartments
- Montelena Apartments
- Reserve at Beachline
- San Carlos Apartments
- Silos South End
- SkyHouse Nashville
- The Camille
- The Encore SouthPark
- The Links Rea Farms
- The Sanctuary Tallyn's Reach
- Zoso Flats
🏅A List Customer Service Excellence Award
Listed in alphabetical order.
- 2700 Charlotte Ave
- Artisan Station
- Avion on Legacy
- Benson Downs
- Briley Apartments
- Cadence Cool Springs
- Chancery Village
- District at Biltmore
- Dwell at McEwen
- Glenhaven at Star Ranch
- Highlands at Dearborn
- Icon at Ross
- Joule La Floresta
- Lake Vue Apartments
- Larq Henderson Apartments
- Madison Park
- Malden Square
- Mallory Square Apartments
- Marshall Park
- Metro 112
- Neptune
- NoA on McNeil
- Pace Apartments
- Passport Apartments
- Promenade Park
- Quatama Crossing
- Ridgeview Apartments
- Settler's Ridge Apartments
- SkyHouse Austin
- SkyHouse Dallas
- SkyHouse River Oaks
- Stella
- StoneLedge
- Strata
- Studio LoHi
- The Addison Apartments
- The Battery on Blake Street
- The Boulevard
- The Brockman Lofts
- The District Boynton
- The Lofts at the Security Building
- The Matisse
- The Meadows at Meridian
- The Reserve at Tysons Corner
- The Timbers at Issaquah Ridge
- Velo Forest Hills
- Victory Flats
- Vinings Lofts and Apartments
Visit our Apartment Search page to learn more about these communities.
There were 20,952 REACT surveys distributed and 9,915 of them were completed. We value each one of our residents’ responses and truly appreciate the time it takes to fill out this important survey. As a thank you, Simpson held a nationwide drawing for 6 prizes including up to 1-month free rent + a $500 gift card*. The 3rd party survey vendor, CEL & Associates, Inc. drew the winners’ names from those who submitted a survey and entered the drawing - and this year's winners are list below.
We understand that residents have many choices when it comes to apartment living, and we’re honored that so many choose to call a Simpson Housing community home. As we look ahead to the future, we’re thrilled to announce the winners of the 2025 REACT drawing and congratulations!
2025 REACT Drawing Winners
Resident from Citrine Apartments in Phoenix, AZ
Resident from The Timbers at Issaquah Ridge in Issaquah, WA
Resident from The Madison in Richmond, VA
Resident from Strata Apartments in Dallas, TX
Resident from Ridgeview Apartments in Austin, TX
Resident from Reserve at Tysons Corner in Vienna, VA
*Employees of CEL & Associates, Inc. and of Simpson Housing LLLP are not eligible to participate in the drawing. Free rent is only applicable to the actual monthly rent and does not apply to additional monthly charges (pet rent, etc.). Winners must maintain residency and be in good standing to receive prizes. Simpson Housing has the right to forfeit entries if a change in management occurs during the survey period.
